Originally published on Carehome.co.uk , August 15, 2015
The carehome.co.uk Top 20 Care Home Awards 2015 highlight the most recommended Care Homes in each region of the UK. The Awards are based on over 45,000 recommendations received from Residents as well as Friends and Family of Residents during 2014. Scores are calculated using a combination of recommendations, the average of each of the ratings and the size of the care home. Care homes must also be fully compliant with their regulatory authority.
Tregolls Manor Home is an exclusive private residential care home situated in the elegant Georgian city of Truro, Cornwall. Surrounded by award-winning gardens, Tregolls Manor combines the warmth and comfort of a home from home with the refinement and style of a beautiful hotel. Offering 24/7 professional care of the highest CQC standards, Tregolls Manor can accommodate respite, temporary, vacation or long term needs.
Quality and individual choice are key to the Home’s philosophy, as residents can ask experienced chefs for gourmet meals of their choice at any time and visitors can visit without restrictions, including staying overnight with accommodations provided for them. Courtesy transportation is provided for guests at all times, whether for a trip to the shops Truro or an outing to one of Cornwall’s many beauty spots.
We sat down with Tregolls Manor Care Home Manager Mr. Robin Evans to discuss their achievement:
What do you think of the achievement and how will you be celebrating?
This is a great achievement for Tregolls Manor Care Home. We have operated for over 20 years in Truro by offering our guests the highest standards of care, a luxurious environment and great choice in their everyday life. It’s fantastic to see our efforts and hard work be acknowledged. All the staff and residents are very impressed. We look forward to continuing to provide our guests the highest standard of care for many years to come.
Why do you think your home did so well?
Since our inception, we have combined the warmth and comfort of a home from home with the refinement of a beautiful hotel. We offer our guests choice, comfort, security and the highest CQC standards of professional care. Our staff is available 24/7 to care for respite, temporary, vacation and long-term needs. These are a few of the reasons that lead to our achievement today.
What is the ethos of the home?
Luxury, Choice and Exceptional Quality Care.
At Tregolls Manor Care Home, our philosophy is one of quality and individual choice. Long-term residents and temporary or respite visitors are all treated as honoured guests. We aim to encourage and sustain independence while providing all the support and care that our guests require. For instance, we have set up a structure that allows our residents to request gourmet meals of their choice at any time. Courtesy transport is also available to any destination of our guests’ choosing. We don’t believe on imposing restrictions on visitors and are set up to accommodate overnight visits if required. Tregolls Manor does not provide a one-size-fits-all solution as we are very conscious of individual preference.