Dear Robin and everyone in the Tregolls Team,
I really cannot thank you all enough for the way in which you cared for my Mother.
It must have been so difficult for you to interpret the needs of someone you did not know and who was having trouble communicating, but somehow you managed. From the moment Mother arrived with you, I could see her relaxing in the certain knowledge that she was safe.
It was so comforting for us to know that you all understood her needs, and she so grateful for all your cheerful and sensitive care, cooking and discussing meals, or keeping her room clean and tidy, showing her such kindness. It was enormously reassuring for us to
know that she was very comfortable with you all.
I didn’t think that any of us realised her time with you would be so short, but thanks to the great understanding, of so many, she was able to pass utterly peacefully and with great dignity. She, I know, would want me to send heartfelt thanks to you all for that.
I do hope that you all have a very peaceful Christmas and every good wish to you all for the New Year.